Whelping supplies

Check our wide range of breeding supplies, including this, that and yet again something you never tried before….

Picture SHOP Whelping PRODUCTS

ABNOBA PET STORE UPDATE

 
I have had several enquiries asking if we are still open.
 
Due to the Covid-19 pandemic we are experiencing large increases in order volumes and delivery delays from all carriers.
 
For online business we will continue with business as usual as long as the courier companies keep collecting from us and delivering, so please don't worry.
 
At this time to enable us to process all orders on time we are not able to comment on individual orders our phone lines are not stop and we are unable to answer all of the calls coming in. We are running a 3 working day processing on all orders but most orders are being shipped in a shorter time frame.
 
Please respect that we are working 14+ hours each day to fulfil the increased orders coming in and ringing or messaging to complain orders have not arrived on time is not helping us at all we are shipping on time but understandably there will be delays with some orders being delivered Royal mail are stretched to the max with staff in isolation we are getting post as late as 7:30pm so please don't knock royal mail in this crisis.
 
Our suppliers are also stretched and deliveries not arriving on time and some are upto week and a half late so some items may be cancelled if we are not given estimated delivery dates within a timely manner or orders part shipped and the rest to follow.
 
Please check eBay, Amazon and your account on our website for status of your order and follow the tracking where available.
 
Current delays within the Royal Mail network are running at:
 
Special delivery - next day but not guaranteed by 1pm
1st Class - up to 2 day delay
2nd Class - up to 6 day delay
 
Sincere apologies if your order is delayed, we are working as fast as we can. Please also remember that these delays may increase as more people are going into isolation.
 
I hope this clarifies any confusion in these difficult times.
 
Abnoba Pet Store