Shipping/Collection Info

Where do we deliver:

Abnoba Pet Store delivers orders all over the UK & we are now available to ship most items worldwide.

We are currently updating location & cost for international postage. If your location is not listed Please email us for delivery costs. We will weigh all items to give you the best shipping option for your location.

How much will it cost UK Only:

In order to to keep our prices as competitive as possible shipping is calculated by the weight of the products selected. This way whatever the size of your order we can give you the best possible price, to view delivery charges simply add your items to your shopping basket. This will NOT commit you to purchace simply add or remove items to see adjusted postage. Please note that the delivery charges shown apply to UK mainland postcodes only. Customers located in the Scottish Highlands, Northern Ireland and Islands will be contacted prior to despatch to confirm if any additional carriage costs are applicable to the order.

How long will it take for order to be received UK:

Your order will generally be dispatched within 1 working day, We aim to ship items the same day if orders are completed by 4pm. Your order will be sent by Hermes or Royal Mail depending on weight & size of parcel which may on request be by first class recorded or guaranteed delivery.

What happens if you are not in UK:

If you are not in, then your parcel may of been left with a neighbour or will be returned to your local Post Office Collection Centre or Courier’s depot. The courier will often leave a calling card with deatils of where your parcel is and contact numbers. You can take the calling card to your local Post Office or Courier depot to collect you parcel -Please remember to take proof of identity with you as your item will not be given to you without it. Otherwise you can contact Royal Mail or Courier and request a re-delivery date.